Mobile App

BookaBus - Bus Booking System

Revolutionizing Intercity Bus Travel

2017

Transportation Company

6 months

Project Overview

BookaBus is a comprehensive mobile application that transformed the way passengers book intercity bus tickets. The platform connects multiple bus operators with travelers, providing real-time seat availability, secure payments, and seamless booking management.

The Challenge

The client needed a solution to modernize their traditional ticket booking system. Key challenges included managing real-time seat inventory across multiple bus operators, handling peak-time traffic during holidays, ensuring payment security, and providing a user-friendly experience for diverse demographics including elderly passengers.

Real-time synchronization of seat availability across 50+ bus routes

High traffic during festive seasons (10,000+ concurrent users)

Integration with multiple payment gateways and bus operator systems

Offline booking capability for areas with poor connectivity

Our Solution

We developed a robust mobile-first platform with offline capabilities, real-time synchronization, and intuitive UI/UX design accessible to all age groups.

Built native iOS and Android apps with React Native for consistent experience

Implemented real-time seat booking with WebSocket technology

Integrated multiple payment gateways with fallback options

Developed offline mode with automatic sync when connection restored

Created admin dashboard for bus operators to manage schedules

Implemented push notifications for booking confirmations and updates

Results & Impact

5,000+

Daily Bookings

300%

User Growth

-60%

Booking Time

4.8/5

Customer Satisfaction

Processed over 500,000 bookings in the first year

Reduced customer support calls by 40% with self-service features

Increased revenue for bus operators by 35% through dynamic pricing

Won "Best Transportation App" award in 2018

Technology Stack

frontend

React NativeReduxTypeScript

backend

Node.jsExpressSocket.io

database

MongoDBRedis

infrastructure

AWSDockerNginx

integrations

StripePayPalGoogle Maps API

Key Features

Real-time seat selection and booking

Multiple payment methods (credit card, e-wallet, bank transfer)

QR code tickets with offline validation

Push notifications for booking status

Trip history and favorites

Multi-language support (English, Malay, Chinese)

Dynamic pricing based on demand

Customer reviews and ratings

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